Pilots Involved In Air Canada LaGuardia Plane Incident Identified – Photos Of Them

As responders worked to manage the situation, the transcript shows preparations being made in case passengers needed to get off the plane without a gate.

At 3:19, one person says, “We can get a sand truck if you need them to get off the plane.” Just moments later came the response: “Okay, yeah, yeah, do that just in case they want to come off.”

Even then, the crew seemed to prefer waiting rather than rushing into an evacuation. The ground crew later messaged the aircraft at 3:35 to explain that the ramp lacked an available gate. The dispatcher added that they were contacting the Port Authority to find an alternative solution.

That was followed by another update at 3:43:

“And the fire trucks are over there. They’re gonna bring a stair up, just in case you guys do want to evacuate. Let me know if you do.”

The flight crew responded almost instantly, highlighting the urgent need for a resolution. At 3:48, they confirmed their preference to wait for an available gate but warned that their time was running out due to a persistent smell at the rear of the cabin.

The Final Moments Before Impact

As the minutes passed, the audio became even more striking because it captured how normal communication suddenly gave way to confusion.

At 6:25, the aircraft asked again, “2384, Do you have a gate available at this time? Otherwise, we will be probably requesting gears here.”

At 6:31, the dispatcher asked the crew for a brief moment to coordinate further. The situation then changed as the teams began coordinating the arrival.

At 6:45, someone asked whether the emergency vehicles were using the ground or tower radio channel. Less than 30 seconds later, the tower cleared flight 2384 to enter lane eight for gate 41.

By 7:03, the crew received orders to head to the ramp and briefly confirmed they were moving in.

And then the transcript reaches the moment that now stands out the most.

At 7:10, “Truck 1” is heard. Seven seconds later comes a blunt warning: “Truck 1, stop.” The next moments can’t be heard clearly.

That abrupt sequence is what makes the audio so haunting. It captures the final attempt to halt the truck before the recording drops into confusion.

What Happened After the Collision

When the audio resumes, the tone has completely changed. The calm rhythm of instructions is gone, replaced by the stunned language of people reacting to something they had just seen unfold.

At 10:16, one voice says, “We’re holding here.”